FAQ
Find answers to the most common questions here
Strike to alive
Official game store
How does purchasing from Web Shop benefit me?
In Web Shop, you can purchase game items at lower prices, find some special offers, and claim free rewards. Moreover, there’s a variety of payment options available, allowing you to choose the most convenient one for your purchases.
Is it safe to purchase on Web Shop?
Web Shop is provided by our partner Xsolla. Xsolla is PCI DSS Complaint which refers to the highest level of compliance with the Payment Card Industry Data Security Standard. Therefore, all payments made on Web Shop are completely secure.
How can I purchase for myself/for a friend?
Log in with your own User ID to purchase for your game account. If you want to purchase for your friend, copy their User ID from their game profile and log in using it.
Who can help me with my purchase issue?
If you need assistance with your purchase or wish to request a refund, contact Xsolla Customer Support.
How do I log in to the demo?
You can log un using any random User ID (any set of characters).
What promo code should I use to get the discount and free item?
- Use "gdcfree" to get a free item.
- Use "promo" to get a discount.
How to make a purchase?
For test card payments in the sandbox, use the following card details:
- Card number: 4111 1111 1111 1111
- MM/YY: 12/40
- CVV2/CVC2: any three digits (e.g., 123)
- Email: any valid email (e.g., test@gmail.com)
- ZIP code: any five digits (e.g., 12345)
